Payment Policy
Effective Date: January 10, 2025

At Elegantopis, we prioritize secure and convenient payment options to enhance your shopping experience. This Payment Policy outlines the terms and conditions for completing transactions on our website (Elegantopis).

1. Accepted Payment Methods

We accept the following payment methods:

  1. Major credit and debit cards (Visa, MasterCard, American Express, Discover).
  2. PayPal for secure and fast transactions.
  3. Other digital payment methods, as listed at checkout.

2. Payment Processing

  • All payments are processed securely through encrypted systems to ensure the protection of your financial information.
  • Payment must be completed at the time of purchase. Orders will not be processed until payment has been successfully received.

3. Currency

  • All transactions on Elegantopis are conducted in USD.
  • Customers are responsible for any currency conversion fees or additional charges imposed by their bank or payment provider.

4. Taxes and Duties

  • Prices listed on the website do not include applicable taxes or duties.
  • Sales tax will be calculated at checkout, where required by law.
  • International customers are responsible for any customs duties, VAT, or import fees imposed by their country.

5. Payment Issues

  • If a payment fails, please verify your payment details and try again. For persistent issues, contact your bank or payment provider.
  • If you encounter difficulties at checkout, contact our customer support team at Inf@elegantopis.com or 823-835-2742.

6. Refunds and Returns

  • Refunds for eligible returns will be issued to the original payment method.
  • Please refer to our Return Policy for detailed information on returns and refunds.

7. Fraud Prevention

  • Elegantopis reserves the right to cancel any order flagged as suspicious or fraudulent.
  • To protect against unauthorized transactions, we may request additional verification before processing certain orders.

8. Gift Cards

  • Gift cards purchased from Elegantopis are non-refundable and can only be used on our website.

9. Contact Information

For any questions or concerns regarding payments, please contact us:

  • Email: Inf@elegantopis.com
  • Phone: 823-835-2742
  • Address: 2119 Fleming, Olevehurst, California, US